SANJIANG products warranty is 24 month
1. If users operate, maintain follow the product introduction, but the product still has the quality problem, we would like to maintain and replace the broken parts with free charge.
2. If the product has the problem because of improper operation, we would like to provide after sale and provide spare parts with good price. Please refer to SANJIANG maintanence price list or sales contract.
3. If you need technical person to deal with quality problems, please contact us, we would arrange technical person as soon as possible.
Out of warranty service:
1. SANJIANG would like to provide after sale service during product life span period, including operation, technical performance and how to remove faults etc.
2. Teach customer how to work out quality problems via phone, or provide solution and then customers operate it by themselves, but it is free.
3. If need technical person to deal with quality problems, we would like to provide after sale with charge.
4. If need replace spare parts, we provide with charge, and please refer to SANJIANG maintanence price list or sales contract.
5. If need technical person to deal with the problems, we would arrange them after the solution confirmed.